01 Acceptance of Terms
By accessing or using the Secure Line website, you acknowledge that you have read, understood and agree to be bound by these Terms & Conditions, together with our Privacy Policy and other applicable policies.
If you do not agree with these terms, you should discontinue use of the website.
02 About Secure Line
Secure Line provides cybersecurity-focused services and related professional solutions. Services may include cybersecurity consulting, authorized security assessments, vulnerability assessments, penetration testing, web and application security assessments and security awareness services, subject to the agreed scope.
Specific services, deliverables, timelines, fees and responsibilities may be defined separately in a quotation, proposal, contract or statement of work.
03 Website Use
You may use this website only for lawful purposes and in a manner that does not violate applicable laws or the rights of Secure Line or others.
You must not knowingly:
- Attempt to gain unauthorized access to the website or its supporting systems.
- Introduce malicious code, malware or harmful content.
- Interfere with website availability or security.
- Use automated systems in a manner that causes unreasonable load or disruption.
- Misrepresent your identity or authority.
- Use website content for unlawful or fraudulent purposes.
04 Cybersecurity & Ethical Testing
All cybersecurity testing performed by Secure Line must be properly authorized and conducted within an agreed scope.
Before testing begins, the client may be required to provide appropriate authorization, ownership confirmation or other information reasonably necessary to establish the permitted scope of work.
Secure Line does not authorize any person to request or perform security testing against systems, accounts, networks, applications or infrastructure that they do not own or have explicit permission to test.
05 Client Responsibilities
Clients are responsible for providing accurate information and obtaining all permissions necessary for the requested service.
Depending on the engagement, the client may be responsible for:
- Confirming ownership or authorization of in-scope assets.
- Providing accurate technical and business information.
- Identifying systems that must not be tested.
- Providing required access through approved and secure methods.
- Maintaining appropriate backups and business continuity arrangements where relevant.
- Informing relevant third parties when required.
06 Scope of Services
Security services are limited to the scope agreed between Secure Line and the client.
Unless expressly agreed in writing, a security assessment does not automatically include every system, subdomain, application, cloud environment, third-party service or infrastructure connected to a client’s environment.
Any expansion of scope may require additional authorization, time and fees.
07 Security Testing Risks
Certain security testing activities can potentially affect system performance, availability or functionality despite reasonable precautions.
Clients should identify critical systems and communicate operational restrictions before testing begins.
Secure Line will use reasonable professional care within the agreed scope, but no security testing methodology can guarantee that no operational impact will occur.
08 Reports & Findings
Security reports are prepared based on the activities, information and scope available during the relevant engagement.
Findings may include identified vulnerabilities, security observations, risk information and recommended remediation actions.
A security assessment cannot guarantee discovery of every vulnerability or future security issue.
09 Fees & Payments
Service fees, payment schedules, taxes and other applicable charges will be communicated through the applicable quotation, proposal, invoice or agreement.
Unless otherwise agreed in writing, payment obligations remain subject to the terms communicated for the relevant service.
Applicable taxes, transaction charges or third-party payment processing fees may apply where legally or contractually required.
10 Refunds & Cancellation
Refund and cancellation matters are governed by the Secure Line Refund & Cancellation Policy and, where applicable, the specific agreement entered into with the client.
Please review our Refund & Cancellation Policy before purchasing services.
11 Intellectual Property
Unless otherwise agreed in writing, the Secure Line website, branding, logos, visual elements, original text, design, documentation and other proprietary materials remain the property of Secure Line or their respective rights holders.
You may not reproduce, distribute, modify, sell or commercially exploit proprietary website content without appropriate permission.
12 Client Materials
Clients retain their rights in materials, information and assets they provide to Secure Line, subject to the rights necessary for Secure Line to perform the agreed services.
Clients represent that they have the necessary rights and permissions to provide such materials for the agreed purpose.
13 Confidentiality
Information received during a professional engagement may be treated as confidential where required by the applicable agreement, business circumstances or law.
Specific confidentiality obligations, security requirements and permitted disclosures may be defined in a separate confidentiality agreement or service contract.
14 Third-Party Services
Secure Line may use third-party providers for hosting, communications, payment processing, analytics, infrastructure or other business functions.
Third-party services may have their own terms, policies, availability limitations and security practices.
15 Availability of Website
We aim to keep the website available and functional, but we do not guarantee uninterrupted or error-free availability.
Website availability may be affected by maintenance, infrastructure issues, security incidents, internet connectivity or circumstances outside our reasonable control.
16 Disclaimer of Warranties
To the extent permitted by applicable law, the website and general website information are provided on an “as available” basis without guarantees that the website will always be uninterrupted, completely accurate or free from errors.
Cybersecurity services are performed using professional methods and agreed scope, but no security service can guarantee that a system will remain completely secure or that every vulnerability will be discovered.
17 Limitation of Liability
To the maximum extent permitted by applicable law, Secure Line will not be responsible for indirect, incidental, special, consequential or punitive losses arising from use of the website or services, except where such limitation is prohibited by law or expressly modified by a written agreement.
Any specific liability limitations applicable to a paid engagement may be established in the relevant service agreement or statement of work.
18 Indemnification
To the extent permitted by applicable law and any applicable written agreement, a client may be responsible for losses or claims arising from unauthorized access, unlawful instructions, inaccurate representations or violation of third-party rights connected with the client’s use of the services.
19 Suspension or Termination
Secure Line may suspend or terminate access to the website or discontinue an engagement where reasonably necessary due to security concerns, unlawful activity, non-payment, breach of applicable terms, lack of required authorization or other legitimate reasons.
20 Changes to These Terms
Secure Line may update these Terms & Conditions from time to time to reflect changes in services, technology, business practices or legal requirements.
The latest version will be published on this page with a revised “Last Updated” date.
21 Governing Law
These Terms & Conditions are intended to be interpreted according to applicable law and the terms of any specific written agreement between Secure Line and the relevant client.
Where a written service agreement contains specific jurisdiction, dispute resolution or governing-law provisions, those provisions may take precedence for that engagement.
22 Severability
If any provision of these Terms & Conditions is determined to be invalid or unenforceable, the remaining provisions will continue to the extent permitted by applicable law.
23 Entire Agreement
These website Terms & Conditions, together with applicable policies and any specific written service agreement, represent the applicable terms governing the relevant relationship, subject to any terms that legally or contractually take precedence.
24 Contact Secure Line
For questions regarding these Terms & Conditions or our